I would like to know where is my package. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. Please keep sharing what you know about contacting Macy's with GetHuman and keep sharing with others so we can together make customer service less frustrating. I need to return an item I purchased on line. The Macy's call center that you call into has employees from MIssouri and is open Mon-Fri 9am-5:30pm EST according to customers. It's hard to tell if companies like Macy's offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. TDD/TTY for the Hearing Impaired for Online Credit Services 1.800.281.0820. Enter your question here(optional) 120characters left. Macy’s Media Relations. The system has worked so well in communicating with shoppers to help them decide on purchases, Anderson says, that Macys… It's not always clear what is the best way to talk to Macy… Only sent *** quantity. Find that information above. Visit Dillard's to find clothing, accessories, shoes, cosmetics & more. Check the System Status if you are having technical difficulties. Macys.com, the online unit of Federated Department Stores Inc.’s Macy’s chain, uses live chat software from LivePerson Inc. I am a bronze star rewards member, and I have made numerous purchases at Macy's, but I... Can I exchange a Mac Duggal dress for a different size? Luckily, there is still a way to get a real human being to help you with your Macy's customer service problem, and that's by calling them on the phone. Request our corporate name & address by email. GetHuman can then route you to the best phone or email or web or facebook or twitter information for your specific problem. I need faster shipping on order number **********. Click here for Update Your Profile instructions. Or is any of the information above inaccurate? Macy's does not offer customer support through live chat. Returns within … Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. In total, there are 9 ways to get in touch with them. GetHuman and Macy's have no relationship whatsoever. Then you can call 1.800.289.6229 24/7 and a macys… Macy's Virtual Agent. The best phone number for Macy's is their 800-289-6229 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. One of the items, Clinique gift set, … Macy's has a market value of about … Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. The Style of Your Life. It was supposed to arrive on december **. The order has not shipped yet. Unfortunately, Macy's does not offer live chat as a channel for customer service at this time. Information … The stock has fallen more than 66% this year. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. Went to the Dallas Galleria store today to make a quick exchange on a Christmas gift. In the last 18 months, 55,422 customers have searched for Macy's live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Check for hours and directions. Please enter your email address in this format: jane@company.com. Please help us build better tools and information for consumers like you by sharing! The department that mans the chat windows at https://www.macys.com/account/signin are used to handling Setup an account, Question, Complaint, Lower my rate and other customer service issues. Please let us know so we can keep sharing the best possible information with other customers. Lost online order ************ piece travel pillow*This package has not arrived. Shop at Macy's Boston Women's Gallery, Boston, MA for women's and men's apparel, shoes, jewelry, makeup, furniture, home decor. Loyallist Customer Service Re: Order *********** placed on ******** as it was listed as a Black Friday special. Was placed on Dec **,****. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter. GetHuman does not work directly with Macy's's customer support operations. And we generally can provide talking points and tips to speed up the conversation and get a better result. Free returns every day for online orders! 151 West 34th Street New York, NY 10001. Sharing is what powers GetHuman's free customer service contact information and tools. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. Get a better deal on all your services in 1 call, and let us make scheduling easy for you. When you chat with Macy's Credit Card agents, they are most likely chatting … Contacting Macy's. You can help. Recent reasons customers contacted Macy's: Placed an order on ********. I ordered my daughter * pair of shoes for Christmas. Outside the U.S., Canada and Puerto Rico 1.513.573.8170. The fastest way to contact Macy's, the best Macy's phone number available and their other best contact information, with tools and instructions for skipping the wait and resolving your issue quickly, as well … I have been with an online chat … GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Sign in to check out faster, earn points while you shop, manage your account preferences and more! Request our corporate name & address by email. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Unfortunately, Macy's does not offer live chat as a channel for customer service at this time. I would come to the st... Re Order *********** placed on ********. I received one pair on *******. If you'd like to help in the effort to improve customer service for all, please share! Ordered item, used $** Macys money toward order, Macys cancelled my order but did not g... Did not get email when I can pick up my order ***********. I placed an order with Macy's (Order ***********). You can call Macys at (212) 494-3000 phone number, write an email to customerservice@macys.com, fill out a contact form on their website www.macys.com, or write a letter to Macys… You can help. Address. : Training Information Select a MacysNet business activity for step by step instructions. 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